Sun and Moon Serendipity
Sun and Moon Serendipity is a small family-owned business located in Secret Harbour, Western Australia, on the traditional lands of the Whadjuk Noongar people. We are grateful to create and share our journey here. Thank you for visiting.
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Shipping, Refunds & Exchanges
At Sun and Moon Serendipity, we take great care in sourcing high-quality products and work closely with trusted wholesalers. While we always strive to make the best selections, we acknowledge that, on occasion, things may not go exactly as intended.
Shipping
We aim to dispatch all orders within ten (10) business days of purchase. You will be notified once your order has been shipped via the email address you provided at checkout.Refund & Exchange Policy
Sun and Moon Serendipity do not offer refunds or exchanges for change of mind.Refunds or exchanges are not available on:
Jewellery items
Sale items
Purchases of jewellery and/or sale items are only eligible for a refund or exchange if the item is found to be faulty.
In the event that an item is believed to be faulty, the buyer is responsible for returning the item to Sun and Moon Serendipity in its original condition and at their own expense within ten business days of receiving the item. Once received, the item will be reviewed, and communication with the wholesaler and/or customer will form part of the resolution process.
By purchasing jewellery and/or sale items from Sun and Moon Serendipity, you acknowledge and agree to this policy.
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At Sun and Moon Serendipity, we honour the healing wisdom of nature through the gentle energy of crystals and minerals. -
Stuck for a gift idea? Share something meaningful with a Sun and Moon Serendipity gift card—an invitation to choose intention, beauty, and wellbeing. Ask us about our gift card options.
