Biggie (Luke) Rainbow Sale

Total is minus $20 deposit paid 

Raw kyanite on stand 89

lab Freeform 79

rhodonite tower 139 

rhodonite tower 111

lavender calcite on stand 129

pink oj sphere 69 

cow dragon Damian 22 

large oj free form 89 

pink oj tower 130

pink oj tower 139 

Sun and Moon Serendipity
Rainbow Live Sale
Terms and Conditions of Sale

By placing an order with Sun and Moon Serendipity during the Rainbow Live Sale, you agree to the following Terms and Conditions.

1. Nature of Live Sale Purchases

All items sold during the Rainbow Live Sale are considered special event purchases.

Claims made during the live sale are expected to be honoured and finalised within the required timeframe.

There is no obligation to purchase, however all claims made are considered intentional.

2. Payments

All purchases will be invoiced once the live sale has concluded.

All invoices must be paid in full by the advised due date stated on your invoice unless prior arrangements have been approved by Sun and Moon Serendipity.

Payment plans are only available where prior arrangement has been made for orders over 500 dollars.

Failure to complete payment by the due date may result in cancellation of your order and restriction from future live sales.

3. Subscriber Discount and Checkout Conditions

Eligible email subscribers of Sun and Moon Serendipity may receive an automatic discount applied at checkout.

To qualify, customers must ensure they have correctly subscribed to the Sun and Moon Serendipity email list prior to purchase and must use the same email address associated with their subscription at checkout.

It is the customer’s responsibility to ensure any applicable discount has been successfully applied prior to completing payment.

By proceeding through checkout, the customer acknowledges and accepts the final total charged.

Sun and Moon Serendipity is not liable to provide partial refunds, credits, retrospective discounts, or order adjustments where a customer has failed to subscribe correctly, used a different email address, or completed checkout without the discount applying.

4. Sale Items No Refunds or Exchanges

All items purchased during the live sale are final sale and are not eligible for refund or exchange for change of mind.

Sun and Moon Serendipity does not offer refunds or exchanges for change of mind on jewellery items.

Nothing in this policy excludes, restricts, or modifies your rights under Australian Consumer Law.

Under Australian Consumer Law customers are entitled to a remedy where goods:

Have a major failure
Are not of acceptable quality
Are not fit for purpose
Do not match the description provided

5. Damaged or Faulty Items

If you believe your item has arrived damaged or faulty you must:

Photograph the external parcel as delivered
Photograph the internal packaging
Provide clear photographs showing the alleged damage or fault

These images must be emailed to sunandmoonserendipity@gmail.com within 3 business days of receiving your item.

Failure to provide notification within this timeframe may impact our ability to assess the claim.

Sun and Moon Serendipity reserves the right to assess all claims in accordance with Australian Consumer Law before determining an appropriate remedy.

6. Processing and Dispatch Timeframes

During live sale periods please allow up to 10 business days for packing and dispatch due to high order volumes.

Tracking details will be sent to the email address provided at checkout.

If 10 business days have passed and you have not received dispatch confirmation please contact sunandmoonserendipity@gmail.com.

Delivery timeframes once dispatched are outside the control of Sun and Moon Serendipity.

7. Agreement to Terms

By adding products to your cart and completing your purchase you confirm that you have read, understood, and agreed to these Terms and Conditions.