We pride ourselves on sourcing high quality products. We aim to ship all orders within ten working business days.

Refund and Exchange Policy.

Sun and Moon Serendipity take pride in sourcing items to the best of our ability and work with wholesalers we trust. We appreciate at times we will not always get this right. Sun and Moon Serendipity do not offer exchange or refund for ‘change of mind’. Sun and Moon Serendipity do not offer exchange or refund on jewellery items or sale items. Purchases of jewellery and or sale items are not eligible for exchange or refund unless found faulty. In the instance that an item is found faulty, the buyer is responsible to return the item in its original state to Sun and Moon Serendipity at their own cost where the item will be reviewed and communication with the wholesaler and or customer will form part of the resolution. By purchasing jewellery and or sale items you agree to this policy.

We believe in the healing properties of all that nature has to offer.

Stuck for a gift idea? Ask us about our gift card options.